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How to Fix “This content is age restricted” on TikTok

 


How to Fix this content is an age-restricted error message on TikTok




Do you get the error message “This content is age-restricted” on TikTok?


Here is the full error message, “The video is not available. This content is age-restricted.”


If you get the error message, you will not be able to watch the TikTok video.



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Instead, you will have to scroll to get past it on the For You page.


Some users are getting the error even though they haven't added their birthday on the app.


It's annoying because you'll have to constantly scroll past age-restricted videos.


In this guide, you will learn why TikTok is age-restricted and how to fix “Video is unavailable. This content is age-restricted”.


Why does TikTok say age restricted?



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Because the app's "Restricted Mode" is active, TikTok claims to be age-restricted.


Otherwise, it's because you've specified a minimum age of 13 years old.


Restricted Mode restricts access to content that may be offensive to certain viewers.


Adult and graphic material are included in this category.


By going to their settings, users may choose to enable or disable it.


They must, however, create a four-digit passcode.


In the "Digital Wellbeing" settings, you'll find the mode.


Videos that are not appropriate will not be shown to you if Restricted Mode is set.


Instead, you'll see an error message that says "Video unavailable," and you'll have to scroll through it.


If Restricted Mode is turned off, though, you'll be able to watch any movie on the app.


If you don't have Restricted Mode turned on and still get the age-restricted error, it's a malfunction or issue.


If this is the case, you can use the app to report an issue.


How to Fix on App TikTok“This content is age-restricted” 


Turn off the age restriction on TikTok to fix "This content is age-restricted."


You can also get assistance from TikTok.


If you disable the age restriction, you will be able to view age-restricted content on TikTok.


If you've set the age limit, you'll see the "Video unavailable" message if you watch an unsuitable video.


The issue might be triggered by a malfunction or fault in the software.


If you haven't enabled Restricted Mode on the app and are still receiving an error, you should contact TikTok for assistance.


You may do so by using the "Share your feedback" form or by reporting a bug on the app.


Navigate to your profile > Menu > Settings and privacy > Report a problem on the app.


There are a few options for resolving the problem notice listed below.


Method 1: Turn off the age restriction


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The first option is to disable TikTok's age limitation.


"Restricted Mode" was created by TikTok to allow parents more control over their children.


The option will filter out videos that may be offensive to certain users.


Videos that are inappropriate on your "For You" page will not be shown to you if Restricted Mode is set.


Instead, you'll see an error message that says "Video unavailable," and you'll have to scroll through it.


On TikTok, here's how to disable Restricted Mode:


To access the menu, go to your TikTok profile and press the menu symbol.


1. Navigate to your TikTok profile and tap on the menu icon.

2. Tap on “Settings and privacy”.

3. Tap on “Digital Wellbeing”.

4. Select “Restricted Mode”.

5. Tap on “Turn off Restricted Mode”.

6. Enter your Pincode to turn off Restricted Mode.


You must input your passcode to switch off Restricted Mode.


Unfortunately, you won't be able to turn off the mode if you forget your passcode.


This is due to the lack of a recovery feature.


If this is the case, proceed to the following step and contact TikTok for assistance.


You'll need to ask someone else for the passcode if they switched off Restricted Mode for you.


Method 2: Contact TikTok for help


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The second option is to get assistance from TikTok.


Some users have reported seeing the message "Video unavailable." Because of a glitch/bug, the message "This material is age-restricted" appears.


Even if they are beyond the age of 18, they are unable to watch some TikTok videos.


As a result, you must contact TikTok and inform them of the problem.


There are a few methods to get in touch with TikTok.


The first option is to use the app to report an issue.


Navigate to your TikTok profile > Menu > Settings and privacy > Report an issue to report a problem on the app.


Select "Videos and audio" followed by "Video not playing" after tapping "Report a problem."


Finally, choose "No" followed by "Need more help?" and describe your problem before submitting it.


After that, you'll have to wait a few days for TikTok to answer.


The "Share your feedback" form is the second option to contact TikTok.


You can use the form to report an issue you're having.


Fill in your contact information and a topic once you're on the form.


It's best to choose "Report a bug/Feature request" as the main subject and "Report a bug" as a subtopic.


After that, explain why you're seeing the "Video unavailable" message. Due to a glitch/bug, the message "This material is age-restricted" appears.


Finally, send the form to TikTok and wait a few days for a response.



Conclusion


You may also attempt another technique to resolve the "Video unavailable" issue. The "This material is limited to people of a certain age" error is altering your age.


But first, if you haven't already, go to TikTok and specify your date of birth.


Navigate to your TikTok profile > Date of Birth to establish a date of birth. Menu > Preferences and privacy > Account management > Date of birth


If you want to use all of TikTok's features, make sure your age is set to 18 or above.


If your age was previously set to under 16, you must contact TikTok to have your date of birth changed for you.


When doing so, make sure to bring your ID (or borrow someone else's) to establish your age.


If everything else fails, you can try establishing a new TikTok account to permanently resolve the issue notice.



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